Store Policies

Turn Around Time

Handmade Candles, Bath Salts & Jewelry: 3-7 Business Days
Stones: 3-5 Business Days
Multiple Item orders: 7-11 Business Days

Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 4-7 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept cancellations within 24 hours of purchase.
Contact me within: 24 hours of placing order if there has been a mistake with your order.
Request a cancellation within: 24 hours of purchase
Contact: luneradreams@gmail.com
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns.

Privacy policy

I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Pick up & Delivery

Processing time is the same as online orders.
Pick up & Delivery will have a scheduled date and time that is best for customer and shop. Complete Google Form for Pick up or Delivery and you will be contacted for confirmation.
All safety protocols will be in use during pick up and delivery.

Local Delivery is only available to customers who live in a 6 miles radius from Hackensack, NJ.